We are proud to announce that Pinnacle Quality Insight presented ARBOR HOUSE with a 2023 Customer Experience Award with honors in the following service areas:

  • Overall Satisfaction
  • Personal Care
  • Dignity & Respect
  • Recommend to Others

Qualifying for the Pinnacle Customer Experience Award means that Arbor House has place in the top 15% of care providers nationwide across a 12-month average.  This award is awarded to care providers who have achieved best-in-class customer satisfaction standards within their peer group.

Throughout 2022, Arbor House and their families participated in monthly telephone interviews where they answered open-ended questions and rated Arbor House in multiple categories.


We are so proud of our staff and honored to serve our residents and their families in the Williston area.