We are proud to announce that Pinnacle Quality Insight presented BETHEL LUTHERAN with a 2024 Customer Experience Award with honors in the following service areas:
- Laundry Service
Qualifying for the Pinnacle Customer Experience Award means that Bethel has place in the top 15% of care providers nationwide across a 12-month average. This award is given to care providers who have achieved best-in-class customer satisfaction standards within their peer group.
Every year, Bethel's families participate in monthly telephone interviews where they answer open-ended questions and rate Bethel in multiple categories.